Shipping policy

Shipping Policy

At Shepherds Cottage, we aim to process and ship orders promptly to ensure your handmade items reach you as quickly as possible.

Processing Time
- All orders are processed within 7 business days. Custom and made-to-order items may take additional time to create before shipping.

Shipping Rates & Delivery Times
- Shipping rates are calculated at checkout based on your location and the weight of your order.
- Estimated delivery times vary by location and shipping method chosen during checkout.

Currently only shipping domestically

Tracking
- Once your order is shipped, you will receive an email with tracking information so you can follow your package.

Lost or Delayed Packages 
- If your package is delayed or lost, please first contact the carrier. If if cannot be resolved this way please reach out to us directly and will assist you in working with the carrier to resolve the issue.

For any further questions or concerns regarding shipping, feel free to contact us at shepherdscottagecreations@gmail.com.